The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room I stayed in was incredibly spacious, featuring a large double bed that provided a perfect night's sleep.” view full review
Delicious Breakfast
“Breakfast was quite satisfying, with friendly waitstaff who made the dining experience enjoyable and welcoming.” view full review
Well-Equipped Gym
“The gym facilities were impressive, offering modern equipment for a thorough workout in a quiet setting.” view full review
Spotless Cleanliness
“The bathroom was impeccably clean and well-maintained, adding to the overall comfort of my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Casino
Spa & wellness centre
Sauna
Steam room
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Turndown service
Armchair
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Show more
Location
Stratton Street,
London,
United Kingdom,
W1J 8LT,
Greater London
Map view
street view
Stratton Street,
London,
United Kingdom,
W1J 8LT,
Greater London
City landmarks
Garden
Buckingham Palace
1.0
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.4
km
Museum
The British Museum
2.1
km
Square
Trafalgar Square
1.5
km
Church
Westminster Abbey
1.9
km
Museum
National Gallery
1.4
km
Park
Hyde Park
2.0
km
Museum
Victoria and Albert Museum
2.3
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.5
km
Square
Piccadilly Circus
820 m
Museum
Science Museum
2.4
km
Oxford Street
Oxford Street
1.4
km
Clive Steps
Churchill War Rooms
1.6
km
Great Central House
Marylebone
1.5
km
Marylebone Rd
Madame Tussauds London
2.2
km
Palace
St James's Park
1.1
km
Public Building
Houses of Parliament
2.2
km
Gallery
Wallace Collection
1.4
km
Opera House
Covent Garden
1.6
km
Church
Westminster
1.7
km
Museum
Apsley House
1.2
km
87-135 Brompton Rd
Harrods
2.1
km
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.7
km
Gallery
National Portrait Gallery
1.3
km
Gallery
Tate Modern
3.1
km
Museum
Natural History Museum
2.6
km
Church
Westminster Cathedral
1.8
km
1 Apsley Way Piccadilly
Wellington Arch
1.5
km
Nearby
Museum
Royal Academy of Arts
500 m
Restaurants
The Wolseley
300 m
160 Piccadilly
May Fair Kitchen
10 m
70 Stratton Street The May Fair Hotel
Cafe Nero
0 m
52 Stratton Street
Langans Brasserie
140 m
Stratton Street
Sexy Fish
170 m
Berkeley Square House Berkeley Square
Burger & Lobster
360 m
26 Binney Street
Bocconcino Restaurant
110 m
19 Berkeley Street
The Palm Beach Casino Restaurant
100 m
30 Berkeley Street
Baku Bistro
170 m
22-24 Lansdowne Row Mayfair
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Welcoming staff
Noisy parties
Disappointing dining experience
7.6/10
Very good
Rooms
7.1
Location
8.8
Service
8.1
Dining
7.5
Guest reviews
7.6/10
based on 21 reviews
4/5
based on 6291 reviews
8.2
8.2/10 based on 5433 reviews
#404 of 1,197 hotels in London based on Tripadvisor
Norman
United Kingdom,
May
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms were very basic and fell short of my expectations, but the early check-in was a lifesaver after a long flight. The location was ideal, being right by Green Park tube station, but the disinterested service was a letdown. The dining experience was passable, although the pricing for some items was a bit high.
Rooms
5.0
The rooms were small, outdated, and the bathroom was basic.
Service
5.0
Although some staff members were friendly and welcoming, overall, the service felt disinterested.
Location
9.0
The hotel's location is perfect, just 2 minutes from Green Park tube station.
Dining
6.0
The dining experience was just okay, with slightly overpriced items on the menu.
Facilities
7.0
The hotel had the basic facilities one would expect.
Stuart
United Kingdom,
April
2024
7.0/10
The hotel didn't live up to its glamorous reputation with worn-out rooms and noisy late-night parties, but the staff went above and beyond to offer compensations and assistance. The location was perfect for exploring London's attractions and markets, but the dining experience fell short of the hotel's overall standard.
Rooms
5.0
The rooms have seen better days and were not as glamorous as expected. Hosting loud parties almost every night made it hard to rest properly.
Service
8.0
The staff were welcoming and amazing, offering compensations and going out of their way to help with any needs. However, the bar staff could improve.
Location
9.0
The location is ideal, close to major tourist sites like Buckingham Palace and commercial areas, yet it manages to maintain a tranquil atmosphere away from the bustling crowds.
Dining
6.0
The dining experience didn't match the hotel's overall standard. The variety was limited, not living up to the expectations set by the luxurious surroundings.
Facilities
7.0
The facilities were decent, though not outstanding compared to the hotel's star rating. They could enhance the dining offerings to match the overall experience better.
Great location
Noisy parties
Joseph
United States,
March
2024
8.2/10
This hotel was a real treat for a break, with its spacious well-organized rooms and friendly staff. The dining experience was a bit underwhelming considering the cost. However, the service throughout the hotel was amazing and very accommodating.
Rooms
9.0
The rooms are well organized, well stocked, and equipped, making it the best place to spend evenings. They have larger rooms for presentations too.
Service
9.0
The hotel staff was amazing, very helpful and friendly.
Location
8.0
The hotel is ideally located near a tube station and within walking distance of restaurants and shops.
Dining
7.0
The dining experience could have been a bit better considering the price but the fresh fruit juice and fabulous cold selection were amazing.
Facilities
8.0
The hotel has all the necessary facilities you need for a comfortable stay.
Mark
United Kingdom,
March
2024
7.8/10
The hotel room was amazing, very big, and had modern décor. However, my initial room on the first floor left side of the reception was not to my liking as I could hear everyone coming and going on the floor, which didn't meet my usual standards at this hotel.
Rooms
8.0
The rooms were spacious and beautifully decorated.
Service
7.0
The service was helpful and polite overall, although there were some hiccups while trying to accommodate our specific request.
Location
9.0
The location is ideal, just a short walk from a tube station and only a few stops away from Oxford Street. However, there were some instances of non-residents loitering around.
Dining
8.0
The dining experience was amazing but a bit pricey at 36 pounds per person. The food in the tapas style restaurant was delicious.
Facilities
7.0
The hotel facilities were good, offering various services like room service, dry cleaning, and housekeeping.
Terry
United Kingdom,
February
2024
8.0/10
My stay at the hotel was a mix of highs and lows. The room we first got was not up to standard, but the staff quickly accommodated us and the new room was perfect. The location is exceptional, surrounded by great dining and shopping options, although there were some issues with the noise from the busy hotel bar. The service was top-notch, with attentive and friendly staff making us feel special. The dining experience had its ups and downs, with some hiccups in room service, but overall smooth and efficient. The facilities were decent, nothing extraordinary, but satisfactory for a comfortable stay.
Rooms
8.0
The room we were initially given was not great, but the staff promptly moved us to a perfect room with a huge TV and the comfiest bed.
Service
9.0
The staff were friendly, kind, and constantly checked if we were okay. They were extraordinarily attentive and did their utmost to make us feel special.
Location
9.0
The location is exceptional, surrounded by great restaurants and shops, making it perfect for visitors and walkers alike.
Dining
7.0
The dining experience was a bit mixed, with some issues of room numbers being mixed up, but overall smooth and efficient.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
Anne
United States,
January
2024
7.8/10
I had a mixed experience at the hotel. The rooms were to my taste after a friendly intervention by Anna, but I had to ask for basic amenities like the coffee machine and the bathroom was tiny, not fitting three persons comfortably. The service left me with mixed feelings, although it does breathe world-class service, offering various conveniences like room service, dry cleaning, and housekeeping. The location is excellent, being close to major sights and upscale boutiques, but the dining matched the overall standard of the hotel but did not exceed expectations.
Rooms
7.0
The rooms were tailored to my taste and were clean, although a bit small for three persons.
Service
8.0
The staff's service was top-notch, offering various amenities in-room and maintaining high standards.
Location
9.0
The hotel's location was superb, being a short walk from major London attractions while still maintaining a tranquil ambiance.
Dining
7.0
The dining experience was good but not outstanding, meeting the standard set by the hotel.
Facilities
8.0
The hotel's facilities were adequate, offering essential services for a comfortable stay.
Clean
Limited amenities
Willie
United States,
November
2023
8.0/10
Staying at the hotel was a fantastic experience overall! The rooms were spacious and the staff was friendly. The food was top-notch, making evenings at the restaurant and bar truly special. However, the safety box had a small issue with the batteries. Overall, it's a great place to spend time.
Rooms
8.0
The rooms are big and comfortable, but the safety box with flat batteries was a small inconvenience.
Service
7.0
The service was excellent overall, with accommodating staff. However, some staff members showed varying abilities to solve issues.
Location
9.0
The location in the heart of Mayfair is perfect, close to convenient amenities and easy access to the West End.
Dining
8.0
The dining experience was of fantastic quality and variety, but pricing could be considered high.
Facilities
8.0
Marilyn
United States,
November
2023
6.8/10
I had a mixed experience at the hotel. The rooms were quite disappointing with only one bed and a not-so-comfortable pull-out bed. However, the hard floor outside was a unique touch, adding a somewhat grim atmosphere to the room.
Rooms
5.0
The room layout was not as expected, with one bed and an uncomfortable pull-out bed. The overall atmosphere was grim.
Service
9.0
The service at the hotel was excellent. From the Concierge to the housekeepers and the new staff member, everyone was welcoming and met all our needs.
Location
7.0
The hotel's location is convenient, close to Green Park Tube station and within walking distance to Piccadilly Circus and Leicester Square. However, it was surprising that there was no swimming pool, and extra charges applied for wellness facilities.
Dining
8.0
The dining experience was satisfying, with a variety of good quality offerings, including delicious juices, yogurts, and English breakfast items. The location near the tube station was a plus.
Facilities
6.0
The hotel's facilities were adequate, but the absence of a swimming pool and the additional cost for wellness activities were drawbacks.
Louise
United Kingdom,
October
2023
8.6/10
The hotel offers spacious and clean rooms with high-quality furnishings. The staff is friendly, and the dining experience is top-notch, making it a great place to spend evenings in the restaurant and bar.
Rooms
8.0
The rooms facing a stairwell were clean with high-quality furnishings.
Service
9.0
The service was amazing, and the staff always had the best interest of the guests in mind.
Location
8.0
The hotel is conveniently located within walking distance of most shops and attractions in London, making it a great choice for vacationing.
Dining
9.0
The dining experience offers fantastic quality and variety, with efficient and polite service.
Facilities
9.0
The hotel provides excellent facilities, including room service, dry cleaning, housekeeping, laundry, valet parking, and a welcome drink upon arrival.
Alan
United Kingdom,
September
2023
9.4/10
I was pleasantly surprised by this hotel. The room was spacious, clean, and had all the facilities I needed. The staff went above and beyond to make my stay special, and the location was just perfect for exploring the city. The dining experience was excellent, and the facilities were top-notch.
Rooms
9.0
The room was large and well-appointed, as was the bathroom.
Service
10.0
The service was exceptional. The staff recognized us from a previous visit and made sure we felt welcome. They even surprised us with balloons and a birthday cake for our baby's first birthday.
Location
10.0
The hotel is in a spot-on location, just minutes away from the Green Park tube station and Regent Street. It's easily accessible to all the main attractions.
Dining
9.0
The dining experience was excellent, with attentive staff and a great selection to choose from. The breakfast options were satisfying, and the service was top-notch.
Facilities
9.0
The hotel facilities were impressive, offering everything from room service to valet parking. Everything was well-maintained and convenient.
friendly staff
potential noise
Gerald
United Kingdom,
August
2023
8.2/10
The hotel has spacious and clean rooms, but noise from outside celebrations can be disturbing at night. The service is friendly and proactive, offering convenient amenities. The location is ideal for both leisure and business travelers, close to major attractions in Mayfair. The dining experience is rich but slightly chaotic. The facilities are well-kept, providing a comfortable stay.
Rooms
8.0
The rooms are big, clean, and comfortable, but can get noisy at night due to celebrations outside.
Service
9.0
The service on Sunday was very proactive and kind, catering to various needs with a friendly and helpful attitude.
Location
9.0
The hotel's location in Mayfair is perfect, close to all attractions and offering exceptional comfort in the beds.
Dining
7.0
The tapas style restaurant in the package deal is rich and very good, albeit slightly chaotic.
Facilities
8.0
The hotel facilities are well-kept and offer convenience to guests.
convenient location
noisy nights
John
United Kingdom,
August
2023
7.4/10
The hotel is in a prime spot, just perfect for what my friend and I came to do in London. The rooms were a bit tatty and freezing cold, lacking a refrigerator, but we appreciated the extra space during our 4-night stay. The service varied; while the restaurant staff was excellent, some other staff members were not up to par. The location is excellent, within walking distance of top London attractions, though limited options for small children after 6 pm. The dining experience was above average overall, although some dishes were served on cold plates.
Rooms
6.0
The rooms were tatty and freezing cold, lacking a refrigerator.
Service
7.0
The service varied; some staff members were excellent, while others were lacking in customer service.
Location
9.0
The location is excellent, within walking distance of top London attractions.
Dining
7.0
The dining experience was above average overall, although some dishes were served on cold plates.
Facilities
8.0
The hotel offers good facilities overall.
Robert
United Kingdom,
July
2023
7.8/10
I had a great stay at the hotel. The rooms were spacious and perfect for our group of ladies traveling together with kids. However, the décor could be cozier, and the beds were a bit uncomfortable and hot. The service was fantastic, especially the free drink we received while the staff found the perfect room for us. The location in Mayfair was excellent, with easy access to key attractions. The dining options were good, but there were some delays with room service. Overall, a pleasant experience considering the value for money.
Rooms
7.0
The rooms were spacious and ideal for our group. The décor could be improved for a 5-star hotel, and the beds were a bit uncomfortable and warm.
Service
8.0
However, there was an incident of entering the room without knocking.
Location
9.0
The hotel's location in Mayfair was superb, within walking distance to major attractions. The staff, especially Elena, were friendly and helpful.
Dining
7.0
The dining experience was good, with a wide selection at breakfast. However, there were some delays with room service.
Facilities
8.0
The facilities were good overall, but there were delays in room service. The hotel is conveniently located near some excellent dining options.
Edgar
United Kingdom,
July
2023
8.4/10
The hotel offers a mix of positives and negatives. While the room size and view were somewhat disappointing for the price, cleanliness was maintained, enhancing the stay experience. The level of service varied from seemingly reserved to extremely helpful and friendly, particularly notable at check-in and in the bar. The central London location was perfect for planned activities and exploration, with a variety of amenities available, though certain aspects like the air conditioning units posed a minor inconvenience. The dining experience was delightful, with aesthetically pleasing dishes delivered to the room, creating a pleasant start to the day.
Rooms
7.0
The rooms, though small considering the rate, were clean with an interesting view of the air conditioning system.
Service
8.0
The service quality differed among staff members, leaning towards good overall with exceptional care from particular team members, notably during check-in and housekeeping services.
Location
9.0
The hotel's location in central London was ideal for planned activities, being close to attractions, shops, and restaurants, offering a wide range of facilities and services on-site, despite minor disturbances related to the air condition units.
Dining
9.0
The dining experience was delightful with beautiful breakfast offerings served in the room.
Facilities
9.0
The hotel provides an array of facilities, including a spa center, fitness center, 24-hour room service, and availability of taxis, enhancing the overall guest experience.
Colin
United Kingdom,
June
2023
8.4/10
The hotel is located in a very central area of London, close to many metro lines. The rooms, although a little dated, are impeccably clean and nice, albeit lacking natural light. The service is top-notch, with polite and helpful staff always willing to assist. The dining experience was of a high standard, set in superb surroundings, but with occasional service lapses. The hotel offers fantastic facilities that enhance the overall stay.
Rooms
7.0
The rooms are clean and nice, although lacking real windows and natural light which can affect the ambiance.
Service
9.0
The service is excellent, with a Front door man, Jamal, going above and beyond to assist with directions and luggage.
Location
9.0
The location is very central, close to many metro lines in the best area of London, offering convenience for both leisure and business travelers.
Dining
8.0
The dining experience is of high standard with fantastic service, but occasional lapses in attention to detail.
Facilities
9.0
The hotel offers fantastic facilities that contribute positively to the overall guest experience.